How CheckInVications Mastered
Chandigarh Operations
A Chandigarh-based travel agency streamlined corporate and leisure ground logistics across the Tricity region with Tatkal Cabs' white-label vendor network and supervisor model.
Monthly trip volume increase
Operational delays in 6 months
Reduction in vendor management time
Increase in repeat bookings
About the Agency
CheckInVications is a Chandigarh-based travel agency specializing in corporate travel, weekend getaways, and pilgrimage tours across North India. Operating out of Sector 17, the agency serves a mixed portfolio of 150+ corporate accounts and leisure travelers annually, with team of 5 full-time staff. Their primary service area covers the Chandigarh Tricity — Chandigarh, Mohali, and Panchkula — with frequent trips to Himachal Pradesh, Uttarakhand, and Punjab.
Before partnering with Tatkal Cabs, CheckInVications managed ground transport through a network of 12 local vendors across the Tricity region. The founder, Mr. Amit Verma, spent nearly 4 hours every day coordinating drivers, chasing vendors for confirmations, and handling client complaints about vehicle quality and punctuality.
The Challenge
CheckInVications faced four critical challenges that limited their growth in the competitive Chandigarh travel market:
Unreliable Local Vendors
Chandigarh's fragmented vendor market meant drivers often accepted bookings from multiple agencies simultaneously, leading to last-minute no-shows. Amit had to maintain a backup vendor list just to ensure coverage — adding operational complexity and cost.
Corporate Client Expectations
Corporate clients demanded professional chauffeurs, clean vehicles, and punctual arrivals. Local vendors could not consistently deliver executive-grade service, resulting in lost corporate contracts and negative feedback.
Hill Station Logistics
Shimla-Manali-Dharamshala routes required specific vehicle types and experienced drivers. Local vendors often sent unsuitable vehicles or drivers unfamiliar with hill terrain, creating safety concerns for Amit's clients.
No Booking Visibility
Once a trip departed, Amit had no way to track progress. Clients would call him asking for driver updates, and he had to call the driver — who frequently didn't answer while driving. This eroded client trust and added stress.
The Solution
In February 2026, CheckInVications partnered with Tatkal Cabs to centralize all ground logistics. The transition was seamless and took just 7 days:
- Vendor Replacement: CheckInVications' 12 local vendors were replaced with Tatkal's standardized PAN India vendor network, with dedicated vehicles stationed across Chandigarh, Mohali, and Panchkula.
- Dedicated Supervisor: A Tatkal trip supervisor was assigned to CheckInVications as a single point of contact, managing pre-trip vehicle checks, driver coordination, and guest support for every booking.
- Dashboard Integration: Amit's team received booking management access with driver credentials and AI-powered trip communications sent to clients under CheckInVications' brand.
- White-Label Fleet: All vehicles operated with CheckInVications' branding — custom placards, driver nameplates, and client communication templates featuring the agency's logo and contact details.
Results
Within 6 months of partnering with Tatkal Cabs, CheckInVications achieved remarkable results:
Trips per month within 6 months
Client complaints about transport quality
Time spent on vendor coordination
Repeat booking rate increase
— Amit Verma, Founder, CheckInVications, Chandigarh
Key Takeaways
- Centralization Builds Trust: Replacing fragmented local vendors with a standardized network instantly elevated service quality for both corporate and leisure clients.
- Supervisor Model for Hill Stations: Dedicated supervisors with hill-terrain expertise eliminated safety concerns on Shimla-Manali routes, opening new revenue streams.
- White-Label Wins Corporate Accounts: Professional, branded service helped CheckInVications win 5 new corporate contracts within 3 months.
- Supervisor-Led Service Wins Clients: Dedicated supervisor coordination and proactive guest support became key selling points, differentiating CheckInVications from competitors.
Ready to Transform Your City Operations Like CheckInVications?
Join 500+ agencies across India who trust Tatkal Cabs for white-label ground logistics.